Position - Wholesale Administrator

ABOUT US

Spell is an innovative leader within the fashion industry, with a unique and loyal connection to our community and to the planet. Spell demonstrates a considered approach to all facets within our processes from Ethics & Sustainability to the supply chain, all the way through to our internal operations. We aim to inspire and lead in all that we do and seek like-minded individuals to join our team.

THE ROLE

The Wholesale Administrator plays a crucial role in providing comprehensive administrative support to the wholesale team and retail partners. This role ensures seamless facilitation of all wholesale processes, managing tasks from start to finish in a fast-paced, deadline-driven environment.

 

RESPONSIBILITIES

• Manage majors portals
• Coordinate ticketing for Majors working back from PO delivery dates
• Ensure retailers details on company owned websites are up to date
• Collate data and imagery to ensure linesheets are live and accurate in systems adhering to timelines
• Communicate order confirmations to all customers
• Provide general administrative support to Wholesale Sales Manager
• Collate and send digital assets to retailers
• Monitor wholesale inboxes and escalate where required
• Work with USA 3PL to ensure efficient pick, pack & dispatch of all Wholesale orders
• Communicate tracking information to customers
• Generate reports for production
• Communicate and guide our external agents
• Import Joor orders into Netsuite
• SMS Allocations, Shipment & Tracking

  

ABOUT YOU

In this role, you’ll be the backbone of our wholesale operations, providing essential support to the team, agents, and our valued retail partners. You should have a natural ability to stay organised, juggle multiple tasks, and meet deadlines in a fast-paced environment. Your role will be key in ensuring that our wholesale processes run smoothly, requiring strong communication skills, attention to detail, and a can-do attitude to help us deliver the best possible experience to our wholesale customers.

 

BENEFITS

• Finish at 3pm on Fridays
• Generous staff discounts
• Beautiful open plan office                      

HOW TO APPLY FOR THIS ROLE

Please forward your resume and cover letter outlining your suitability for the role to: careers@spell.co